Your chat history is already your best support rep.
Kai turns the conversations you have already handled into a support agent you review line by line, then trust.
Upload your history
A WhatsApp or Intercom export is enough. Personal data is redacted before any model ever sees a message.
Review the Brain
Kai compiles an answer bank, tone policy, playbooks and escalation rules. You approve, edit or reject every entry before it can ship.
Turn it on
Copilot drafts replies inside your inbox from day one. Autopilot answers only the intents you whitelist, and escalates the rest.
Built to be trusted before it is autonomous.
Three rules are wired into the runtime, not written into a prompt.
Numbers are grounded
A price Kai cannot verify against a live source is downgraded to a draft. It never reaches the customer on its own.
Unknowns escalate quietly
Anything off-script hands the conversation to a teammate. The customer never hits a wall, or a bot apology.
Nothing ships unreviewed
Tone, escalation rules and every answer autopilot may send need your approval before the Brain can publish.
Your next hire has read every conversation you ever had.